CG Outdoor Furniture follows a structured, manufacturer-direct workflow to support custom furniture and FF&E projects. From clear inquiry and technical review to quotation, sampling, controlled production, quality inspection, and global delivery, each step is managed within defined standards. This process ensures design intent, manufacturability, and long-term performance are aligned, providing designers and project teams with a reliable, transparent, and execution-focused sourcing experience.
Working with a custom furniture manufacturer should be clear, structured, and predictable, especially for project-based sourcing that involves customization, logistics, and long-term performance requirements. At CG Outdoor Furniture, we have developed a project-oriented workflow that helps designers, hospitality teams, and FF&E buyers move from early ideas to delivered products with confidence.
This page explains how to collaborate with CG Outdoor Furniture, what information to include in an inquiry, how pricing and logistics are structured, and how we manage customization, production, quality control, and delivery within a controlled manufacturing workflow.
Step 1: Start With a Clear Inquiry
A detailed inquiry checklist is provided below to help prepare your project information.
Every successful project begins with clear communication. When you contact CG Outdoor Furniture, providing complete and accurate information allows us to respond quickly and prepare a more precise quotation.
An effective inquiry may include reference images, design drawings, mood boards, or a project list showing the models you are interested in. If available, please indicate estimated quantities for each model, the intended usage environment (hospitality, commercial, or residential), and any specific performance or durability requirements.
If delivery to your location is required, sharing the destination city and postal code at this stage helps us evaluate suitable shipping options. The more clearly your project goals are defined, the more efficiently we can support you.
Step 2: Quotation and Technical Review
Quotation at CG Outdoor Furniture goes beyond unit pricing. Each request is reviewed from both a commercial and technical perspective to ensure feasibility, durability, and long-term performance.
Our team evaluates materials, dimensions, structural requirements, and usage conditions before finalizing a quotation. When necessary, we may provide technical recommendations on construction methods or structural details to better suit commercial use or project-specific demands, while keeping core specifications aligned with the approved scope.
Shipping options are calculated in coordination with our long-term logistics partners. Depending on your project needs, we can support FOB, CIF, DAP, or DDP delivery models. This approach allows clients to compare options clearly and select the most suitable solution.
Step 3: Order Confirmation and Proforma Invoice (PI)
Once the quotation is confirmed, CG Outdoor Furniture issues a formal Proforma Invoice (PI) outlining product specifications, quantities, pricing, delivery terms, and payment conditions.
After the agreed deposit is received, the order officially enters our production system. At this point, materials are reserved and the project timeline is scheduled to ensure consistency and on-time execution.
Step 4: Pre-Production Sample and Approval
Before mass production begins, CG Outdoor Furniture prepares a pre-production sample or prototype based on the confirmed specifications. This step is essential for custom and project-based orders.
We provide photo and video documentation of the sample for client review. If feedback or modification requests are raised, our team will evaluate the feasibility of the suggestions and apply fine adjustments where appropriate to ensure the product meets the agreed project standards.
Only after the client confirms the pre-production sample do we proceed to mass production. This process reduces risk and ensures alignment between design intent and final output.
Step 5: Mass Production and Quality Control
During mass production, all items are manufactured according to the approved specifications. CG Outdoor Furniture applies internal quality control checks throughout the production process, including material inspection, structural verification, and assembly review.
For projects that require independent verification, we also support third-party quality inspections conducted by recognized inspection agencies. Inspection costs are quoted directly by the inspection company to maintain transparency and independence.
Step 6: Packaging, Shipping, and Delivery
After production and inspection are completed, products are carefully packaged to meet international shipping standards and protect them during transport.
With a strong supply chain network, CG Outdoor Furniture supports multiple delivery terms, including FOB, CIF, DAP, and DDP. We coordinate shipment scheduling, documentation, and logistics execution with our partners and provide tracking support until the goods arrive safely at the destination.
Our responsibility does not end at dispatch. We follow each shipment through to final delivery to ensure a smooth and reliable experience for our clients.
Step 7: After-Sales Support and Long-Term Partnership
CG Outdoor Furniture views each project as the beginning of a long-term relationship. After delivery, we continue to support clients with maintenance guidance, replacement components, or material updates when required.
For hospitality and FF&E clients managing ongoing projects or future expansions, this continuity helps maintain consistency across spaces and simplifies future sourcing.
Why Work Directly With a Custom Manufacturer
Choosing a manufacturer with integrated customization, production, and logistics capabilities provides greater control, accountability, and flexibility throughout a project lifecycle.
At CG Outdoor Furniture, our structured workflow is designed to support complex sourcing needs while protecting design intent, quality standards, and delivery timelines. From inquiry to delivery and beyond, we aim to make custom furniture sourcing clear, dependable, and professionally managed.
If you are planning a project and require a structured, manufacturer-direct approach to custom furniture sourcing, our team is available to support your inquiry.
Inquiry Checklist
What to Prepare Before Contacting CG Outdoor Furniture
This checklist outlines the information required to start a project with CG Outdoor Furniture.
- Project Reference Materials
☐ Reference images, sketches, or design drawings
☐ Mood boards or concept visuals (if available)
☐ Product models you are interested in
- Quantity & Application
☐ Estimated quantity for each model
☐ Intended use: hospitality / commercial / residential
☐ Indoor or outdoor application
- Material, Color & Size Scope
☐ Preferred materials (if specified)
☐ Target color direction or finish reference
☐ Confirmed dimensions or size constraints
- Delivery Requirements
☐ Delivery city and country
☐ Postal / ZIP code (for door-to-door delivery)
☐ Preferred delivery term: FOB / CIF / DAP / DDP
- Timeline & Project Schedule
☐ Target delivery timeframe
☐ Installation or opening schedule (if applicable)
- Quality & Inspection Expectations
☐ Internal QC only
☐ Third-party inspection required (SGS / TUV / others)
- Contact & Company Information
☐ Company name
☐ Contact person & email
☐ Project location or market
